APA Style

Adam, Lingreen. (2009). Memorable customer experiences: A research anthology . New York: Gower Publishing.

Chicago Style

Adam, Lingreen. Memorable customer experiences: A research anthology. New York: Gower Publishing, 2009. Text.

MLA Style

Adam, Lingreen. Memorable customer experiences: A research anthology. New York: Gower Publishing, 2009. Text.

Turabian Style

Adam, Lingreen. Memorable customer experiences: A research anthology. New York: Gower Publishing, 2009. Print.