APA Style

Peelen, Ed. (2005). Customer relationship management . England: Pretice Hall.

Chicago Style

Peelen, Ed. Customer relationship management. England: Pretice Hall, 2005. Text.

MLA Style

Peelen, Ed. Customer relationship management. England: Pretice Hall, 2005. Text.

Turabian Style

Peelen, Ed. Customer relationship management. England: Pretice Hall, 2005. Print.