APA Style

Haryono, Budi. (201). How To Manage Costumer Voice . Jakarta: Andi Offest.

Chicago Style

Haryono, Budi. How To Manage Costumer Voice. Jakarta: Andi Offest, 201. Text.

MLA Style

Haryono, Budi. How To Manage Costumer Voice. Jakarta: Andi Offest, 201. Text.

Turabian Style

Haryono, Budi. How To Manage Costumer Voice. Jakarta: Andi Offest, 201. Print.