APA Style
Peters, Jan Hendrik. (1999).
Service Management: Managing the Image .
Jakarta:
Media Ekonomi Publishing.
Chicago Style
Peters, Jan Hendrik.
Service Management: Managing the Image.
Jakarta:
Media Ekonomi Publishing,
1999.
Text.
MLA Style
Peters, Jan Hendrik.
Service Management: Managing the Image.
Jakarta:
Media Ekonomi Publishing,
1999.
Text.
Turabian Style
Peters, Jan Hendrik.
Service Management: Managing the Image.
Jakarta:
Media Ekonomi Publishing,
1999.
Print.