APA Style
Gaffar, Vanessa. (2007).
CRM dan MPR Hotel (Customer Relationship Management and Marketing Public Relations) .
Bandung:
Gramedia.
Chicago Style
Gaffar, Vanessa.
CRM dan MPR Hotel (Customer Relationship Management and Marketing Public Relations).
Bandung:
Gramedia,
2007.
Text.
MLA Style
Gaffar, Vanessa.
CRM dan MPR Hotel (Customer Relationship Management and Marketing Public Relations).
Bandung:
Gramedia,
2007.
Text.
Turabian Style
Gaffar, Vanessa.
CRM dan MPR Hotel (Customer Relationship Management and Marketing Public Relations).
Bandung:
Gramedia,
2007.
Print.