APA Style
Heskett, James L. (1986).
Managing in The Service Economy .
Boston:
Harvard Business School Press.
Chicago Style
Heskett, James L.
Managing in The Service Economy.
Boston:
Harvard Business School Press,
1986.
Text.
MLA Style
Heskett, James L.
Managing in The Service Economy.
Boston:
Harvard Business School Press,
1986.
Text.
Turabian Style
Heskett, James L.
Managing in The Service Economy.
Boston:
Harvard Business School Press,
1986.
Print.