APA Style

Timm, Paul R. (2007). Customer Service : Career Success Through Customer Loyality . New Jersey: Pearson Prentice Hall.

Chicago Style

Timm, Paul R. Customer Service : Career Success Through Customer Loyality. New Jersey: Pearson Prentice Hall, 2007. Text.

MLA Style

Timm, Paul R. Customer Service : Career Success Through Customer Loyality. New Jersey: Pearson Prentice Hall, 2007. Text.

Turabian Style

Timm, Paul R. Customer Service : Career Success Through Customer Loyality. New Jersey: Pearson Prentice Hall, 2007. Print.