APA Style
Scott, Dru. (1988).
Customer Satisfaction : The Other Half Of Your Job .
Los Altos:
Crisp Publications.
Chicago Style
Scott, Dru.
Customer Satisfaction : The Other Half Of Your Job.
Los Altos:
Crisp Publications,
1988.
Text.
MLA Style
Scott, Dru.
Customer Satisfaction : The Other Half Of Your Job.
Los Altos:
Crisp Publications,
1988.
Text.
Turabian Style
Scott, Dru.
Customer Satisfaction : The Other Half Of Your Job.
Los Altos:
Crisp Publications,
1988.
Print.