APA Style

Lovelock, Christopher. (1992). Managing Services : Marketing, Operations and Human Resources (2). New Jersey: Prentice Hall.

Chicago Style

Lovelock, Christopher. Managing Services : Marketing, Operations and Human Resources. 2 New Jersey: Prentice Hall, 1992. Text.

MLA Style

Lovelock, Christopher. Managing Services : Marketing, Operations and Human Resources. 2 New Jersey: Prentice Hall, 1992. Text.

Turabian Style

Lovelock, Christopher. Managing Services : Marketing, Operations and Human Resources. 2 New Jersey: Prentice Hall, 1992. Print.