Text

Delivering Quality Service : Balancing Customer Perceptions and Expectations

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Description Not Available

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Availability

B04259

658.812 Zei-d c.1

My Library

Currently On Loan (Due on2019-04-15)

Detail Information

Series Title

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Call Number

658.812 Zei-d

Publisher

New York : The Free Press., 1990

Collation

219 hlm ; 24 cm

Language

Indonesia

ISBN/ISSN

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Classification

NONE

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

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Specific Detail Info

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Statement of Responsibility

Zeithaml, Valarie

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