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Manajemen Kualitas Jasa : Desain Servqual, QFD dan Kano Disertai Contoh Aplikasi Dalam Kasus Penelitian

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Description Not Available

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Availability

B03958

658.5 Wij-m c.1

Available

Detail Information

Series Title

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Call Number

658.5 Wij-m

Publisher

Jakarta : PT. Indeks., 2011

Collation

viii + 208 hlm ; 25 cm

Language

Indonesia

ISBN/ISSN

978-979-062-241-8

Classification

658.5

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

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Specific Detail Info

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Statement of Responsibility

Wijaya, Tony

Other version/related

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