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cover
The Essence of Services Marketing
Payne, Adrian

Edition
-
ISBN/ISSN
0-13-284852-x
Collation
x + 253 hlm ; 23 cm
Series Title
-
Call Number
658.8 Pay-t

Edition
-
ISBN/ISSN
0-13-284852-x
Collation
x + 253 hlm ; 23 cm
Series Title
-
Call Number
658.8 Pay-t
cover
Hospitality Sales : A Marketing Approach
Shaw, Margaret

Edition
-
ISBN/ISSN
0-471-29679-1
Collation
x + 341 hlm ; 25 cm
Series Title
-
Call Number
647.94.068.8 Sha-h

Edition
-
ISBN/ISSN
0-471-29679-1
Collation
x + 341 hlm ; 25 cm
Series Title
-
Call Number
647.94.068.8 Sha-h
cover
Prinsip-prinsip Total Quality Service (TQS)
Tjiptono, Fandy

Edition
-
ISBN/ISSN
979-763-090-0
Collation
xii + 176 hlm ; 23 cm
Series Title
-
Call Number
658.812 Tji-p

Edition
-
ISBN/ISSN
979-763-090-0
Collation
xii + 176 hlm ; 23 cm
Series Title
-
Call Number
658.812 Tji-p
cover
Total Quality Management
Diana, AnastasiaTjipto, Fandy

Edition
-
ISBN/ISSN
979-731-087-6
Collation
xiv, 415 hlm, 23 cm
Series Title
-
Call Number
658.562 Tji-t

Edition
-
ISBN/ISSN
979-731-087-6
Collation
xiv, 415 hlm, 23 cm
Series Title
-
Call Number
658.562 Tji-t
cover
Services Marketing: Integrating Customer Focus Across The Firm
Valarie A Zeithaml

Edition
-
ISBN/ISSN
007-124496-4
Collation
xii; 708 hal; 26 cm
Series Title
-
Call Number
658.8 Zei s

Edition
-
ISBN/ISSN
007-124496-4
Collation
xii; 708 hal; 26 cm
Series Title
-
Call Number
658.8 Zei s
cover
Total E-Mail Marketing : Maximizing Your Results From Integrated E-Marketing
Chaffey, Dave

Edition
2
ISBN/ISSN
978-0-7506-8067-7
Collation
xii + 275 hlm ; 24 cm
Series Title
-
Call Number
658.3 Cha-t

Edition
2
ISBN/ISSN
978-0-7506-8067-7
Collation
xii + 275 hlm ; 24 cm
Series Title
-
Call Number
658.3 Cha-t
cover
Total E-Mail Marketing: Maximizing Your Results From Integrated E-Marketing
Dave Chaffey

Edition
-
ISBN/ISSN
978-0-7506-8067-7
Collation
xv; 275 hal; 24 cm
Series Title
-
Call Number
658.3 Cha t

Edition
-
ISBN/ISSN
978-0-7506-8067-7
Collation
xv; 275 hal; 24 cm
Series Title
-
Call Number
658.3 Cha t
cover
Statistics for managers : Using microsoft exel
Levine, David M

Edition
7
ISBN/ISSN
978-0-273-78711-X
Collation
787 p; 28 cm
Series Title
-
Call Number
658.403.8 Lev-s

Edition
7
ISBN/ISSN
978-0-273-78711-X
Collation
787 p; 28 cm
Series Title
-
Call Number
658.403.8 Lev-s
cover
Service Marketing in Asia
Cristopher Lovelock

Edition
-
ISBN/ISSN
0-13-060566-2
Collation
706 hlm; 24 cm.
Series Title
-
Call Number
658.81 Lov-s c1

Edition
-
ISBN/ISSN
0-13-060566-2
Collation
706 hlm; 24 cm.
Series Title
-
Call Number
658.81 Lov-s c1
cover
Strategy in Advertising : Matching Media and Messages to Markets and Motivations
Bogart, Leo

Edition
-
ISBN/ISSN
-
Collation
xiii + 406 hlm ; 25 cm
Series Title
-
Call Number
658.8 Bog-s

Edition
-
ISBN/ISSN
-
Collation
xiii + 406 hlm ; 25 cm
Series Title
-
Call Number
658.8 Bog-s
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